Understanding yourself

We are inspirational and responsible leaders, dedicated to quality.

In order to lead, we first need to understand ourselves and our impact on others. We need to be self-aware and know ourselves, our beliefs and values and how they manifest in our attitudes, behaviours and actions and in the impact that we have on others.

Check the hints and tips section for practical suggestions.

Match the Tool
to Your Need

Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. Use the Emotional intelligence questionnaire to understand your emotional intelligence.

Ask people for feedback. Use the Start, stop and continue tool to understand more about your strengths as well as your areas for development.

Use How do you work with others? to help you understand how you work with others and to work out what you can do better

Managing conflict doesn’t need to be confronting. Understanding your preferred conflict management style and learning when to use different styles is helpful Analyse how you resolve conflict tool.

Use What I have learnt about myself tool to help you think about what you have learned about or been told about yourself, decide what is important and how you can best use the information. Use your VBL (Insights Discovery) profile if completed as well as Insights quick reference.

Utilise the functionality in the PACE system to request feedback from specific stakeholders (peers, direct reports or external contacts). Feedback can be requested relating to individual objectives or behaviours/values

Use Johari window tool to learn more about yourself and how you work with others in order to improve relationships and build trust.

Hints and Tips

  • Be honest. Know what you are good at (your strengths) and what you still need to learn (your areas for development) With an accurate assessment of your abilities you can tell the difference between self-doubt and the need to learn a new skill
  • You may think you already know how others view you—but you might be surprised. To find out what people really think, try these three things:
    • Examine your online presence. Google yourself. If there are any damaging or erroneous links, it’s better to find out now (so you can take action), rather than having others discover them.
    • Seek out patterns. Look at past performance reviews. What do people consistently say about you?
    • Conduct your own 360 review. Individually invite trusted colleagues, your leader, and your team members out for coffee. Tell them you’re working on improving yourself, and ask for their honest feedback: What do you do well? Where could you grow?
  • Have a point of view. Know your position on major work issues and be open and willing to engage in conversations about them. To have leadership presence, others need and want to know where you stand — they don’t want to have to guess or be blindsided midstream.