Coaching and developing others
We are inspirational leaders. We invest in our people to learn and grow. We help them learn from setbacks and strive to do better
We all know that most learning and development occurs on the job – not through attending development programs – research backs this up time and again.
We also know that an important factor in learning is the relationship a person has with their line manager, project leader or coach and the quality and honesty of the feedback and support they get.
Check the hints and tips section for practical input to your conversations.
Match the Tool
to Your Need
Positive feedback is as important as developmental feedback in helping people develop. Use the Giving Feedback tool to prepare for all important feedback conversations.
The Coaching conversations tool can be used for career conversations by helping expand development conversations to ones that help team members set and plan how to achieve career goals.
Listening is an essential skill for good coaches. Use Practice your listening skills to build your skills.
The Insights quick reference guide will help you recognise your team member’s type and adjust your behaviour accordingly to get the best from your coaching conversation
Use the Build your development plan tool with your team members to help them identify their development objectives.
Use the Learning styles questionnaire to help your team member determine their preferred learning style(s) so that you and they are in a better position to select learning activities that work best for them
Help your team members find out more about their career preferences using Understand your career anchors.
Tools, Guides
& Resources
Tools:
- Giving Feedback
- Coaching conversations
- Insights quick reference guide
- Practice your listening skills
- Build your development plan
- Learning styles questionnaire
- Understand your career anchors
Other areas that might help:
Hints and Tips
- Demonstrate how planned and organised you are by being on time for meetings.
- Use digital note-taking apps, to find (and remember) your records of important conversations and meetings. Better still, thoughtfully organising your notes will help you focus on your top priorities and drive your energies toward your most important work.
- Use ‘to do’ lists/ apps to help keep track of your tasks but keep them ‘fresh’. If something has been on your list for more than 3 days, do it immediately or schedule it into your calendar or take it off your list.
- Gaining control over email is a constant, nagging struggle for most of us. Instead of checking it continuously throughout the day from multiple devices, schedule specific times to process what’s in your inbox.
- Handle each email or piece of paper once only.