Collaborating and influencing
We are collaborative and responsible leaders, dedicated to quality.
We build trust, communicate and support each other. We respect what everyone brings the team and we do what we say we will do. We focus on what matters and deliver results.
Effective influencers work to encourage collaboration with teams forming productive relationships that enable all involved to reach mutually beneficial goals and solutions.
To persuade others to accept your ideas or point of view, we need to present a clear case that matches their need, and resolves any problems and conflicts that may arise.
These tools and resources are designed to help find sensitive and effective ways to engage people, establish productive relationships and achieve common goals.
Check the hints and tips section for practical input to your conversations.
Match the Tool
to Your Need
Use Setting team purpose to build collaboration in teams by clarifying what the team is expected to accomplish, how progress will be measured and what problems they may need to address.
Effective influencers build a clear case for persuasion. Use SPIN approach to persuading others to prepare your own persuasion case.
Collaboration requires we accept and proactively manage constructive conflict. Use Analyse how you resolve conflict to understand your preferred conflict management style and learn when to use different styles.
In life there are things we cannot control, use What’s in your control? to help you focus on areas you can influence and expand your circle of control.
The Insights quick reference guide will help you recognise other’s type and adjust your behaviour accordingly to get the best from your conversation
Use the Develop a clear change message tool to form a clear message about what you do or want to do, so you can easily share it with others.
We all come across people we find difficult from time to time and often have to deal with their negative behaviour. Use the Dealing with people you find difficult resource to plan strategies to turn negative behaviour around.
Tools, Guides
& Resources
Tools:
- Setting team purpose
- SPIN approach to persuading others
- Analyse how you resolve conflict
- What’s in your control?
- Insights quick reference guide
- Develop a clear change message
- Dealing with people you find difficult
Other areas that might help:
Hints and Tips
- Encouraging collaboration. Talk about your people as a team, not as a set of individuals. Instead of talking about individuals’ contributions, praise the common behaviors that contribute to the team’s overall success.
- Support the development of the right skills. Most people don’t collaborate by nature. They need the right skills: appreciating others, engaging in purposeful conversations, and productively solving conflicts.
- Help employees get to know each other. People who know each other are more likely to collaborate. Invest time in networking and social events to build a sense of community.
- Model collaborative behavior. Employees follow what they see at the top. Leaders should visibly work together and even fill in for each other on occasion