Leading strategically
We are customer obsessed, inspirational and responsible leaders.
We create an exceptional experience, take the lead and do the right thing.
Leading strategically requires thinking beyond the day-to-day and visualising what could be. It involves analysing problems from a broad perspective, challenging assumptions about how things work and seeing opportunities.
Check the hints and tips section for practical input to your conversations.
Match the Tool
to Your Need
Use 7 S model as a useful diagnostic tool to help you consider the organisation or your part of it and how it aligns to your strategy.
When developing strategy or planning a change, use SWOT Analysis to help you focus on your strengths, minimise threats, and take the greatest possible advantage of opportunities available to you
Use the Understand your business checklist as a basis to advance your knowledge in the company’s history, products/service, market dynamics, systems, structures, culture and unwritten rules.
Use Problem solving on a page to help you with an organised approach to understand your problem and getting to an action plan to deal with it.
Use the RACI analysis to agree roles and responsibilities in a particular area or project.
Use Identify quick-wins to understand and plan for opportunities that are visible, have immediate benefit and can be delivered quickly
The key to good problem solving is ensuring that you deal with the true problem – not its symptoms. Use the 5 Whys tool to help you get to the underlying cause of your problem
Tools, Guides
& Resources
Tools:
- 7 S model
- SWOT analysis
- Understand your business
- Problem solving on a page
- RACI analysis
- Identify quick-wins
- 5 Whys
Other areas that might help:
Hints and Tips
- Roles and responsibilities. Every team member needs to know their tasks and how their work will contribute to the overall goals.
- Work processes. You don’t need a notebook full of procedures, but agree on how to carry out the basics, such as decision-making and communicating.
- Look for ideas everywhere. Don’t assume you know where all the new and creative ideas will come from. Involve people on projects not because of their titles, but based on their ability to contribute.
- Encourage openness. Create a safe environment where your people know they can — and should — think, act, and speak with reason. Have a high tolerance for mistakes so people aren’t afraid to take risks.
- Challenge them to get better. Offer opportunities for people to stretch their thinking and behaviour. Set the expectation that everyone, including you, should improve their skills.