Leading teams
We are collaborative and customer obsessed leaders.
We respect what everyone brings to the team and build trust, communicate and support each other. We create an exceptional experience for all in our team.
As we look at the definition below, we can identify the areas we need to consider in building an effective team.
‘A team is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.’
Check the hints and tips section for practical input to your conversations.
Match the Tool
to Your Need
Invest time and effort in developing your purpose statement. Use Setting team purpose to agree a purpose that works for your team as individuals and as a group.
Use the Team effectiveness diagnostic to assess the effectiveness of your team and identify team dimensions that need to be improved to increase effectiveness.
With the Team action plan, develop an agreed set of actions that you and your team can take to become a more effective team.
We all have preferences for how we like to behave, contribute and relate to a team. Values Based Leadership (VBL) colour energies helps us identify our team role types and how we can use this information to increase our team effectiveness.
Use Motivating for engagement to understand what you can do to build engagement and motivate your team members.
Tools, Guides
& Resources
Tools:
- Setting team purpose
- Team action plan
- Team effectiveness diagnostic
- Insights quick reference guide
- Motivating for engagement
Other areas that might help:
Hints and Tips
- Roles and responsibilities. Every team member needs to know their tasks and how their work will contribute to the overall goals.
- Work processes. You don’t need a notebook full of procedures, but agree on how to carry out the basics, such as decision-making and communicating.
- Look for ideas everywhere. Don’t assume you know where all the new and creative ideas will come from. Involve people on projects not because of their titles, but based on their ability to contribute.
- Encourage openness. Create a safe environment where your people know they can — and should — think, act, and speak with reason. Have a high tolerance for mistakes so people aren’t afraid to take risks.
- Challenge them to get better. Offer opportunities for people to stretch their thinking and behaviour. Set the expectation that everyone, including you, should improve their skills.